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Warum bekomme ich das Rad nicht direkt nach Hause?

Just like a car or scooter, a bicycle or e-bike is a highly technical product. For transport reasons, we ship your bike or e-bike with the handlebars in a horizontal position and the pedals not fitted. Your specialist dealer will make the bike ready to ride and use a checklist to ensure that it meets all quality and safety standards. They will also adjust all components (handlebar height, saddle height, etc.) to your requirements. If you cannot find a dealer within a radius of 75 kilometres, please contact our online customer service - together we will find a solution.

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